Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Updates
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.
